Business Continuity Plan Disclosure
Santander US Capital Markets LLC
Contacting Us
Our Business Continuity Plan
We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.
Our business continuity plan addresses: data backup and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
Our clearing firms Pershing LLC and BNY Mellon maintain a business continuity plan, which includes geographically dispersed data centers and processing facilities. All operational facilities are equipped for resumption of business and are tested. Regarding all circumstances within their control, the recovery time objective for business resumption, including those involving a relocation of personnel or technology is four (4) hours or less, depending upon the availability of external resources. This recovery objective may be negatively affected by the unavailability of external resources and circumstances beyond our control.
Varying Disruptions
Disclaimers
Santander US Capital Markets LLC’s BCP is designed to be prepared for SBDs and to resume our business operations as quickly as possible if an event did occur. The information contained within is a summary of that plan. Because of the confidential nature of much of the plan, it is not possible to distribute the entire plan to clients, customers or other external entities.
Recovery-time objectives provide concrete goals to plan for and test against. They are not, however, hard and fast deadlines that must be met in every emergency situation, and various external factors surrounding a disruption, such as time of day, scope of disruption, and status of critical infrastructure—particularly telecommunications—can affect actual recovery times.
The Business Continuity Plan Disclosure is subject to change without notice. We may modify this disclosure at any time with such modifications becoming effective upon posting to our web site. You may obtain a current copy of this disclosure by accessing our web site at www.santandercib.com/sancap. Alternatively, you may obtain a hard copy of this disclosure by mail upon request.