Cookies policy
1. Responsible Entity (Data Controller)
By means of this notice, Banco Santander S.A., an entity registered with the Bank of Spain under registration number 0049, with registered office at Santander, Paseo de Pereda, 9-12 and CIF A-39000013 owner of this website or application (hereinafter, the Bank or the Publisher ), hereby informs visitors to the website or users of the application (hereinafter, the Website or the App and the Users or the User respectively) about its cookie policy, so as to make them aware of the cookies that will be used while browsing the Website or the App and so that they may give their consent to them.
Cookies are defined as any type of data storage and retrieval device that is used on the terminal of a user (computer / smartphone / tablet) that browses the Internet in order to store information and retrieve the information already stored by said cookies.
Cookies can be installed, either directly by the websites visited by the user or by third parties with whom the Website relates, and allow the Websites to know their activity on the same site or in others with which it relates to, for example: the place from which you access, the connection time, the device from which you access (fixed or mobile), the operating system and browser used, the most visited pages, the number of clicks made and data regarding user behavior on the Internet.
For more information on how websites and apps use cookies click on https://www.allaboutcookies.org/es/
3. Protection of personal data
In certain circumstances, the use of data storage and retrieval devices on recipients’ terminal , such as cookies, may involve the processing of personal data. Such processing of data is legitimated provided that the users of the Website or the App have given their consent after having been provided with clear and complete information on its use, in particular on the purposes of the processing of the data, regarding the protection of personal data.
For these purposes, it should be borne in mind that Cookies Policy (hereinafter, “Cookies Policy”), is complemented by the privacy policy of this.
This website uses the following types of cookies :
4.1. Technical and strictly necessary cookies
These are cookies inserted by the Publisher that are necessary for the proper functioning of the Website or to provide a service requested by the user, respectively. In this sense, the cookies that are considered necessary will be those personalization cookies or preferences that allow remembering information so that the User can access the service with certain characteristics that can differentiate their experience from that of other users, as for example might me language or the number of results to be shown in a search.Technical cookies include, for example, user interface customization cookies, cookies used by the Publisher to control traffic and data communication, identify the session, cookies to share content on social networks, etc.
As established by art. 22.2 of the LSSI, consent is not necessary for its use.
In the following table you will find more detailed information about this type of cookies:
FIRST NAME | PURPOSE | DURATION/ EXPIRY |
|---|---|---|
Hash | Session information. | Session |
cookie-agreed | Stores whether the user has agreed to the cookie policy. | One year |
cookie-agreed-categories | Stores the categories of cookies accepted (e.g., essential, analytics, personalization, advertising). | One year |
cookie-agreed-version | Stores the version of the cookie policy the user agreed to. | One year |
4.2. Analytical or Performance cookies
These cookies may be own or third-party cookies and allow the Editor to monitor and analyze the behavior of users when browsing the Web or using its services. Given those, the Editor can know which pages are the most or least visited, how visitors navigate the site and analyze navigation, allowing him to introduce improvements based on the analysis of this usage of the information. The information handled does not allow the user to be uniquely identified.
Among the analytical cookies used on this website are GOOGLE ANALYTICS cookies. GOOGLE ANALYTICS is a web analysis service provided by Google Ireland. Specifically, the use of Google Analytics allows the Publisher to monitor how visitors use the Website, compile reports and help improve the Website.
In the following table you will find more detailed information about this type of cookies:
OWNER (GUEST) | FIRST NAME | PURPOSE | DURATION/EXPIRY PERIOD OR USEFUL LIFE |
|---|---|---|---|
Banco Santander S.A. | _ga | Assigns a unique identifier to each user to track visits and interactions. | 2 years |
Banco Santander S.A. | _ga_* | Stores session state data (number of visits, session timestamps). | 2 years |
4.3. Personalization or functional cookies
These cookies allow the website to provide better functionality and personalization. They can be established by the Editor or by third parties.
In the following table you will find more detailed information about them:
OWNER (GUEST) | FIRST NAME | PURPOSE | DURATION/EXPIRY PERIOD OR USEFUL LIFE |
|---|---|---|---|
Banco Santander S.A. | dtCookie | Tracks a session across all requests within the domain. | Session |
Banco Santander S.A. | dtPC | Manages communication with the Dynatrace server for better monitoring. | Session |
Banco Santander S.A. | dtSA | Likely stores user action information within the session. | Session |
Banco Santander S.A. | incap_ses_* | Maintains the user's session across secure servers. | Session |
Banco Santander S.A. | visid_incap_* | Identifies visitors to apply security measures and ensure that legitimate traffic is not blocked. | One year |
Banco Santander S.A. | rxVisitor | Identifies unique visitors anonymously. | Session |
Banco Santander S.A. | rxvt | Controls session timing and duration. | Session |
What are the legal grounds for the use of cookies?
Except in the case of technical and strictly necessary cookies that do not require an informed consent of the User for their use, the Publisher will only insert cookies in the User’s equipment with the prior informed consent of the latter. In this sense, consent can be granted either by clicking on the “Accept all cookies” button or by configuring those for which the user freely chooses to give his consent through the cookie configuration panel that the Publisher has made available when first accesing the Website or the App.
5. Can you revoke your consent?
Once cookies are installed, the user may at any time choose to revoke their consent and delete them. To do so, they may either:
- Use the content settings and privacy options available in the browser available whilst navigating. Thus, depending on the type of browser that the User uses, the procedure for revocation and deletion of cookies could be, for example, one of the following:
- Reconfigure the cookies accepted through the cookie configuration panel that the Editor makes available at all times and which you can access through the following link:
6. Update of the Cookies Policy and contact details
This Cookies Policy may vary depending on the cookies used. In case new types of cookies are included for which informed consent is required, the Editor will duly inform the User and obtain due consent.
Without prejudice to the provisions above, the Publisher recommends that you review this policy each time you access our Website in order to be properly informed about how and why we use cookies and to be aware of any changes in the type of data collected.
If the User wishes to ask any questions about the Cookies Policy of the Portal, he can contact the Editor through the following address: scibprivacy@gruposantander.com indicating in the subject “Cookies Policy”.